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Refund Policy
Replacement and refund terms for DriveKart.store orders placed over WhatsApp.
7-day replacement
If your product arrives damaged, defective or incorrect, message us on WhatsApp within 7 days of delivery with photos or a short video and we will arrange a replacement.
Refunds
Where a replacement is not possible, we issue a refund to your original payment method or by UPI transfer for cash-on-delivery orders, usually within 5-7 working days of the return being received.
Condition
Items should be unused and returned with the pouch and packaging. Requests raised after 7 days, or for normal wear, cannot be accepted.
How to raise a request
Send your order details and photos to our WhatsApp support number and we take it from there.